Privacy Policy

Welcome to Car Diary. We respect your privacy and are committed to protecting the personal and business information of our users. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Car Diary mobile application and related services.

By accessing or using the Car Diary platform, you agree to the terms described in this Privacy Policy.

1. Intended Audience and Eligibility

Car Diary is a B2B platform designed exclusively for registered used car dealers in India. The application is not intended for individual car buyers, private sellers, or consumers.

By registering on Car Diary, you confirm that you are a used car dealer or an authorized representative of a dealership.

2. Information We Collect

We collect only the information necessary to operate and maintain a secure dealer-to-dealer platform.

a) Dealer and Business Information

• Dealer or business name
• Business type and dealership details
• License or registration information (where applicable)
• City and business location

b) Contact Information

• Mobile number
• Email address

c) Vehicle Listing Information

• Vehicle details such as make, model, year, variant, condition, and pricing
• Images and descriptions uploaded by dealers

Vehicle listings and basic dealer details may be visible to other verified dealers within the platform for business purposes.

3. How We Use Your Information

The information collected is used strictly for business and operational purposes, including:

• Enabling dealers to post and manage vehicle listings
• Allowing communication between verified dealers
• Verifying dealer identity to maintain a trusted marketplace
• Sending important notifications, updates, and support messages
• Improving app performance, security, and user experience
• Complying with legal and regulatory requirements

Car Diary does not use your data for consumer advertising or unauthorized marketing.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal or business information.

Information may be shared only in the following situations:

• Dealer-to-Dealer Visibility: Vehicle listings and limited dealer details are shared with other verified dealers to facilitate business transactions
• Legal Obligations: When disclosure is required by law or government authorities
• Service Providers: Trusted third-party service providers assisting with app operations under strict confidentiality agreements

5. Payments and Financial Information

If paid services are offered:

• Payments are processed through secure third-party payment gateways
• Car Diary does not store or process credit card, debit card, UPI, or banking details

6. Data Security

We implement appropriate technical and organizational measures, including encryption, access controls, secure servers, and regular monitoring, to protect your data from unauthorized access, loss, or misuse.

While we strive to protect your information, no digital platform can guarantee absolute security.

7. Data Retention and Deletion

We retain user data only for as long as necessary to provide platform services and comply with legal obligations.

Dealers may request:

• Account deactivation
• Correction of personal or business information
• Deletion of account data

Requests can be made by contacting us at support@cardiary.in.

8. User Consent and Commitment to Privacy

By using the Car Diary platform, you provide your explicit consent to the collection, use, and limited sharing of your personal and business information in accordance with this Privacy Policy.

You may update or correct your information at any time through your account settings or by contacting Car Diary support.

Car Diary is committed to maintaining a safe, secure, and transparent environment for all registered used car dealers. We handle your information responsibly and use it solely to provide, operate, maintain, and improve our dealer-to-dealer platform, while complying with applicable laws and regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in app features, legal requirements, or business practices.

Any updates will be posted on this page, and continued use of the platform indicates acceptance of the revised policy.

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Support Email: support@cardiary.in